Privacy Policy

Welcome to Harmony Home Solutions Inc. ("Harmony Home", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. This policy applies to all information collected through our website and any related services.

2. Data Controller

The data controller responsible for your information is Harmony Home Solutions Inc., located at 1127 Bank Street, Ottawa, ON K1S 3X4, Canada. You can contact us at [email protected] with any privacy-related questions.

3. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include: Name, Email Address, Payment Information, and user-generated content.

4. How We Use Your Information

We process your data for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect to: create and manage your account, send administrative information, fulfill and manage your orders, and respond to your inquiries.

5. Data Sharing and Disclosure

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share data based on the following legal basis: Consent, Legitimate Interests, Performance of a Contract, Legal Obligations.

6. Your GDPR & PIPEDA Rights

As a user, you have certain rights under data protection laws. These include the right to access, correct, update, or request deletion of your personal information. If you are a resident of the European Economic Area (EEA) or Canada, you are afforded certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

7. Cookie Policy

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Policy Updates

We may update this privacy policy from time to time. The updated version will be indicated by a "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.